MyCAA Login

Video demonstration and instructions on how to use the MyCAA Login:

1. Load the webpage. Use this link to go directly: https://aiportal.acc.af.mil/mycaa/default.aspx
2. On the top right, there is a section for logging in. On the first block, type in your username.
3. To the right, type in your password.
4. Click on "GO" and you should start logging in!

 


Don't worry if you forget your username or password. Follow this guide and reset your credentials easily:

1. Go to the same website as if you were logging in.
2. Click on "Forget Username?" if that's what you forgot
3. Next, type in your email where they provide and get your username on your email.
4. If you forgot your password, click on "Forgot Password?" 
5. They will ask you your username and email. Type in the information and then follow any additional instructions.


Contact them if you experience problems with your account or if you have any questions about their services:

Counseling Services: 1-800-342-9647
Website assistance: MYCAAHELP@militaryonesource.com
For Feedback: MyCAAFeedback@militaryonesource.com
Media Inquires: (703) 697-5131
For all your school related issues you can go to the link we provide you and from here you can identify what is your situation and they will give you the instructions to follow and how to contact them: https://aiportal.acc.af.mil/mycaa/SchoolResources/SchoolResources.aspx